PRIVACY POLICY AND TERMS OF USE OF PERSONAL DATA
We value the privacy of all personal data reported on our website, for this reason, all data collected will be used only for institutional communications between our company and you, through direct contacts or via marketing materials,wsuch as Marketing E-mails, Newsletters, Graphic Ads on Google and partners, or even Downloadable Content that are in accordance with your disclosed interest.
We will also use your data to improve your experience on our website by monitoring your actions, pages visited and information provided in forms, customizing communications via email marketing to suit your needs.
If we need to use your data for any purpose other than those described in our Privacy Policy and Terms of Use of Personal Data, it will be done with your prior authorization.
If it is necessary to make extensive changes to this Privacy Policy, we will update this link and inform our registered customers so that they can update their consent. However, we recommend that you periodically visit this page on our website to stay informed regarding the processing of your personal data provided to our company.
If, by chance, the changes are relevant and need your new authorizations, we will disclose them via E-mail Marketing through the existing contacts in our database until the date of the update.
By informing your data on our websites, you are agreeing to this Privacy Policy and its Terms of Use of Personal Data.
PERSONAL DATA COLLECTION
• Personal information – Only the personal data provided by the user on our website through the collection forms are stored. Data such as name, phone, cell phone and email are requested. On sporadic occasions, address, city, state, country, company, position, profession, company segment, number of employees at that company, academic background, marketing preferences, may be requested through the various forms existing throughout the pages of the site. Contacts made with our company via e-mail or telephone may also be stored. All personal data provided in Newsletter registration forms or for Content Download (E-books, Videos, Catalogs, etc.) will be stored considering your legitimate interest in receiving communications from our company.
• Navigation information – We track and store visits to our website through Google Analytics by inserting a 'cookie' in the browser. Data such as number of hits, duration of each visit to the site and pages, time, location, reference sources, most viewed pages, IP address, and type of browser, among others, will be validated. User behavior is also tracked in the Marketing E-mails sent, such as the number of clicks, views of the piece, messages and opt-out requests. Tracking data via cookies will not store your personal data if you have not given your consent when submitting the form.
• User history and profile - We store the messages and selections (activity segment, for example) sent through the forms requested in each action, as well as the content downloaded on our pages.
RETENTION OF PERSONAL DATA
Our applications and database are hosted on renowned servers in the market with Terms of Use available and readable on their respective websites to guarantee your security and, whenever you wish, a copy can be provided to you.
All your personal information provided on our website is confidential and we are responsible for keeping it confidential and constantly acting in our power to keep it protected in our virtual environment.
USE OF PERSONAL DATAOAIS
• E-mail Marketing Pieces – We will send digital pieces of communication about our company to your e-mail: institutional information, presentation of products or services, launches or promotions, newsletters, disclosure of events and news, always privileging your potential interest in the subject .
• Online advertising – We may use your browsing data, without disclosing it, to display graphic ads related to your interests on Google Search partner sites.
• Statistics – We may use your registration and navigation data, without disclosing them, to extract reports of visits to our website in order to plan improvements to improve your browsing experience and access to our products and services.
PERIOD OF USE OF DPERSONAL DETAILS
All personal data deliberately provided to our company through the forms available on our website will be used for an indefinite period for all Digital Marketing actions and also for direct contacts via email and telephone as required by our company.
SHARING PERSONAL DATA
All personal data provided on our website and stored in our environment will not be shared with another company, whether partner or supplier, for the sole purpose of the Terms of Use described on this page.
• Sharing on social networks – When using the sharing buttons on our website to publish on your social networks, you will publish through your profile on the selected network. Our company or our website does not have access to your social networks, therefore, we will not be responsible for mistakes in these publications.
• Judicial requests – If there are judicial requests, our company will provide the requested data and, later, inform the client/user about the court order.
ACCESS TO YOUR PERSONAL DATA
Only internal collaborators of our company, as well as our Digital Marketing suppliers and others, will have access to view your personal information, with our due authorization, to carry out the Marketing and Communication services described in this Privacy Policy and Terms of Use.
EDIT AND CANCELLATION OF PERSONAL DATA
Our company cares about your privacy and the correct use of your stored personal data. As a holder, you can exercise your rights and request confirmation of registration, change of information, cancellation of receipts, portability or deletion.
• Change of personal data – If you need to change your personal information already sent, please contact our team via email comercial@steelsupply.com.bror fill out the “My Personal Data” form available at the footer of this website and select the option “Update my stored data”. The change of your data will be carried out within 7 working days.
• Cancellation (Opt-out) – If you want to revoke your consent to receive E-mail marketing pieces, you can request automatic cancellation through the unsubscribe link available at the bottom of all pieces. By clicking on this link, you will be automatically unsubscribed from our mailing list and will not receive our next Marketing E-mails, but your data will remain stored in our database. If you wish to unsubscribe before receiving the next Marketing Email, please contact our team via email comercial@steelsupply.com.br or fill out the “My Personal Data” form available at the bottom of this website and select the option “Unsubscribe from receiving emails (Opt-out)”. Your email will be added to the Opt-out list within 7 business days.
• Portability – If you want to transfer your registration to another user, we recommend that you request the “Opt-out” and ask the new user to register in one of our forms, giving their consent. If you have any questions, please contact our team via email comercial@steelsupply.com.br or fill out the “My Personal Data” form available at the bottom of this website and select the option “Request portability of my data”.
• Deletion of personal data – If you want to request the deletion of your personal data from our databases, please contact our team via email comercial@steelsupply.com.br or fill out the “My Personal Data” form available at the bottom of this website and select the “Request deletion of my data” option. Your data will be completely deleted from our databases within 7 working days.
• Re-registration – If you request to unsubscribe (opt-out) or exclude storage by any of the above means, when submitting a new form you will be inserted again in our database.